I am going to just come out and say it. Salespeople have gotten lazy. Automation tools that are supposed to help you reach more people with email blasts, automated list generators and campaign management have made for lazy sales people. So many are not researching a company, an industry or anything before spamming them with their, usually long winded, sales pitch.
I have had many interesting interactions here recently. I'll share a few of them in a series of posts. Hopefully, some salesperson(s) will learn something and improve their success.
Monday morning this week I received the following email (email has been scrubbed so as not to reveal sender's identity, I'm not that tacky.
~StartTo Whom It May Concern:
I hope this email finds you well. Since we are both busy
professionals, I wish to respect your time by getting right to the point of
this email.
I am reaching out today because your business came to the
top of our Research Team’s list due to reviews like this one:
You may meet our Program’s criteria like the following
businesses:
A bunch of really big name companies that have nothing to do with my business.
Help local businesses gain online exposure by producing
60-second Hollywood-style Online Video Reviews with professional spokesmodels,
ensuring we showcase your business in the best possible light. And we cover the
production costs. Yes, you read correctly! We are covering all the production
costs for a short time. (BETA Program)
So, they are creating fake reviews with professional spokesmodels?
Well, if you would like to increase revenues and have
better online exposure like most businesses, then it is. Let’s chat to see if
you’re eligible for one of the available BETA Program spots.
We “tentatively” reserved a spot, but due to the
popularity of this program, I will need to hear back from you before the end of
the day this Thursday.
So, I didn't reply so he should just go away right? I get the concept of creating demand and excitement to get me to respond, but I honestly didn't even read this far in the first email. I'll tell you more in the next series of why I came back to this email today.
Looking forward to speaking with you and the opportunity
to share this exciting program!
Now, I am just being picky... but we are in an industry where details matter. Impressions matter. Spacing on the email was all over the place. Some double spaces, some single spaces, items highlighted in orange are random capitalizations.
So, my advice to this salesperson?
- Take the time to get a name. I know you can't do this 100% of the time, but 'To Whom It May Concern' should be a last resort.
- Proof, proof, proof by multiple people if possible before sending an email. Many people are turned off by poor writing, grammar mistakes and even stylistic mistakes.
- Blind intro emails really need to have an attention getter and be very short and sweet. Really, most people will not read this whole thing.
- If his 5-star review from Bill with no company name or substance is anything like their promotional videos, I say, "no thank you".
- Stories sell. Make your stories meaningful with substance.
- Sales is WORK. You cannot think that you can send out an automated email campaign and just wait for the orders to start coming in. You will ultimately fail.
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