Say it isn't so Thursday.
I'm not sure how long I will keep up this theme of 'Say it isn't so Thursday'. But, yes, right now, it seems like things are happening every day that make you shake your head. So hold on and follow along if you are so inclined.
If you know me, I can be known for being a bit blunt. There is no point in beating around the bush, so here we go.
General Contractors, Freeman's, Ges's etc have been known, occasionally, to "stretch the truth" (to their advantage.)
We had a client recently purchase a 10 x 20 lightbox exhibit from us. The system they purchased uses a tool free knob connection.
Here is a short video of how that tool free connector works.
The client was setting up their own exhibit. While they were setting up, a general contractor union labor person (I have written about unions in the past) came by and told them, they needed to pay for their labor to set up their exhibit. They told them that if it required any kind of tool, they had to hire labor.
NOT TRUE! Exhibitors can set up their own exhibits.
There can be some wonky (that is a technical term) rules and guidelines at various show locations. It is always good to read them and/or have a copy on hand while you are setting up. They absolutely sometimes try to take advantage of exhibitors. I am not a fan of reading the fine print, but in this case it is better to be armed with facts and knowledge if they try to bamboozle you into spending money with them.
Luckily our client was quick to show them that our lightbox went together with KNOBS - NO TOOLS - NOT EVEN AN ALLEN WRENCH. They sulked away looking to harass another exhibitor. Ok, that might be my interpretation, but how do you live with yourself if you are constantly trying to scam exhibitors by lying to them?
Here are a couple of other recent "show requirements" our clients have been told.
1. You can't order furniture from someone else or bring in any other furniture.
2. You must rent an exhibit from us, not from anyone else.
3. You cannot bring in your own flooring.
Exhibitor rights matter. Trade show general contractors and unions and dare I say it, show producers/associations can be abusive at best. You can see my other LinkedIn post about trade show vacuuming.
Working with a knowledgeable trade show exhibit company will help. They will help you navigate the treacherous waters of general contractors at your trade shows. If you want a gut check or to get some advice? Call Total Displays at 952-941-4511 or email orders@totaldisplays.com and one of our project managers will be happy to chat with you and tell you the truth.
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Lori Hanken has been in sales and marketing for over 30 years. She is passionate about service and providing value to her vendors, prospects and clients. Lori is currently co-owner of Total Displays with her husband David. They help people look great at events, trade shows, in retail, museums and develop long partnerships with customers and suppliers. If you would like to learn more, email her at lori@totaldisplays.com. She is an open networker, connect with her on LinkedIn here.
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